Simply amazing office coffee
Customer satisfaction is 9,4/10
Excellent service and outstanding coffee quality are things we never compromise on. This has been an important principle for us throughout Paulig’s 150-year history. Even Paulig’s founder, Gustav Paulig, once said: ‘The day we start compromising on quality, we can close the factory gates.’
This is clearly reflected in our customer feedback. Our customer satisfaction is at a top level, and it’s an area we continuously invest in. Our comprehensive coffee service ensures that every detail is managed by our SCA-certified experts, allowing our customers to focus on what truly matters.
"In the era of hybrid work, coffee stations have become even more essential as gathering spots and pillars of team connection. While cost pressures are a reality—even in the banking world—coffee remains one of the few things we refuse to compromise on."
– Hanna Koskinen, Facility Manager, Danske Bank
Here’s what our customers think
When Danske Bank updated its coffee setup at the Finnish headquarters, the focus was on quality and ease of maintenance. Fully automatic Thermoplan Black & White machines were installed on every floor. Each point also offers Tazza hot chocolate and Bradley’s tea.
Quality coffee is a non-negotiable. “In a hybrid work world, coffee stations are more than refreshment—they’re hubs of connection,” says Hanna Koskinen, Facility Manager at Danske Bank. “Even with cost pressures, coffee is one thing we don’t cut corners on.”
Details matter too: transparent bean containers and branded displays help reinforce the image of a company that truly values its people.
Valmet’s Tikkurila office was designed to attract employees from the global organization, regardless of their unit. “After the good location of the office, the next investment priorities were coffee and food. We didn’t want a shared policy to force people to the office — our task was to attract them there. And high‑quality coffee and food have played a major role in that,” says Teemu Heikkinen, Valmet Tikkurila’s local manager.
Paulig PRO coffee solutions serve the coffee moments of around 800 employees at four coffee stations across different floors. The success of the new office is reflected in satisfaction surveys as well as the increased time people spend on-site. “Our amout of employees didn’t increase, but the friends did when we moved here,” one Valmet employee commented on the impact of the new work environment.
Nexi Digital Finland is a payment system software and services provider. They value good-tasting coffee in their everyday work. “We wanted to invest in a diverse selection and a reliable Thermoplan coffee machine. When good coffee is available, you don’t need to go elsewhere to get it. Social interactions have increased tremendously thanks to this coffee machine – it has become the heart of the office. Coffee is therefore an investment in job satisfaction,” says Minna Fernelius, Office Manager.
The company organizes many different types of events, where coffee is always at the center. “At one event, we served Cold Brew iced coffee with flavored syrup and whipped cream to 60 people. We received a lot of positive feedback from this experience, and it was a cost‑effective way for us to offer something special.”
Great business begins with great coffee
Don't underestimate the power of a great coffee service. Gain business traction through:
Premium impression - Great coffee leaves a lasting impression on your visitors.
Boosted motivation - Quality coffee is a simple yet powerful way to show appreciation to your team.
Enhanced productivity - Coffee breaks help improve focus and productivity.
Exceptional experience - We deliver optimised taste, a wide variety, and five-star service – for truly outstanding workplace coffee.
Extensive service delivered by certified experts
From bean to brew, our all-inclusive coffee service ensures every detail is covered by our 100% SCA-certified experts — so you can sit back and enjoy. Our service is customisable to your team's needs.
- Customer service ready to help
Our professionals support you in everything related to coffee.
- Technical performance
Fine-tuning your coffee machine to ensure smooth and reliable daily operation.
- Taste optimising
Optimising your coffee machine to bring out the best flavour from your selected blends.
- Automatic refills
Worry-free coffee, always – we’ll ensure your beans never run out.
- Regular cleaning
Regular cleaning prevents grime and buildup that can impact both coffee flavour and machine performance.
- Preventative maintenance
Regular deep maintenance keeps the coffee flowing without interruption – ensuring every cup is as flavourful as the first.
- Potential repairs
Coffee machine down? Don’t worry — our experts will have it up and running in no time.
- Value through coffee rotation
Create unique experiences by changing the coffee selection. Choose between various roast levels, espresso-based, ice coffee and decaf options.
More than just coffee
We offer a curated range of premium coffee blends, indulgent Tazza hot chocolate, organic Bradley’s teas, and Cold Brew concentrate to help your team to effortlessly create tasty ice coffees.
- Cold BrewCold Brew concentrate
Key to hundreds of ice coffee drinks. Just add a ice, mixer and suryp.
Value through coffee rotation
Employees are increasingly craving variety in their workplace coffee. Create unique experiences by changing the coffee selection. For example, with our Robert Paulig Roastery coffees, you can offer coffee moments that can’t be replicated at home.
Choose between various roast levels, espresso-based, ice coffee and decaf options.
By offering premium coffee and new experiences, you show that you care, strengthen your work culture and enhance your employer brand. This will likely increase employee satisfaction and boost engagement.